Providing one-stop logistics solutions for global freight forwarders



Freight Forwarders' Service Objects

by:CNS     2021-07-07
The service objects of freight forwarders 2021-06-20 18:22:36 From the basic nature of international freight forwarders, freight forwarders mainly accept the entrustment of the entrusting party and are engaged in matters related to cargo transportation, transshipment, warehousing, loading and unloading. In the course of business development from Guangzhou to Panzhihua, on the one hand, the freight forwarder signs a transportation contract with the cargo shipper, and at the same time, he signs a contract with the transportation department. For the cargo shipper, he is the carrier of the cargo. At present, a considerable part of cargo agents master various means of transportation and storage yards, and handle cargo transportation including sea, land and air when operating their business. The business of international freight forwarding mainly includes the following aspects. (1) Serving the shipper The freight forwarder undertakes for the shipper any one of the procedures for the transportation of goods in different stages: (1) Arrange suitable packaging of goods in the fastest and most economical mode of transportation, and select the goods Transportation routes; (2) Suggest warehousing and distribution to customers; (3) Choose a reliable and efficient carrier, and be responsible for concluding a transportation contract; (4) Arrange the weight and measurement of goods (size); (5) Handling Cargo insurance; (6) Assembling of the goods; (7) Storage of the goods before shipment or before the distribution of the goods at the destination (if necessary); (8) Arrange the transportation of the goods to the port or destination, and apply for relevant customs documents And deliver the goods to the carrier; (9) represent the shipper/importer for freight, duties, taxes, etc.; (10) handle any foreign exchange transactions related to the transportation of goods; (11) obtain from the carrier Various signed bills of lading and deliver them to the shipper or consignee; (12) through contact with the carrier and freight forwarder’s agents abroad, supervise the progress of the cargo transportation, and let the shipper know the destination of the goods. (2) Serving the customs When a freight forwarder acts as a customs agent, it not only represents its customers, but also represents the customs authorities when handling customs procedures related to import and export commodities. In fact, in many countries, freight forwarders are licensed by these authorities. They go through customs procedures and are responsible for the customs. They are responsible for declaring the exact amount, quantity, and name of the goods in the legal documents, so that the government is not immune to these aspects. loss. (3) Serving the carrier. The freight forwarder shall book enough space with the carrier in time, agree on fair and reasonable fees for the shipper and the carrier, arrange for delivery at an appropriate time, and resolve the problem with the carrier in the name of the shipper Issues such as freight accounts. (4) Serving freight forwarders for airlines Acting as airline agents in air transportation business. In the rules formulated by the International Air Transport Association for the purpose of air cargo, it is designated as the agent of the International Air Transport Association. In this relationship, Guangzhou-Bazhong Logistics uses airlines' freight methods to serve the cargo owners, and the airlines pay commissions. At the same time, as a freight forwarder, it continues to serve the consignor or consignee by providing services suitable for air transportation procedures. (5) Serving liner companies The relationship between freight forwarders and liner companies varies with the nature of the business. On some commercial routes serving European countries, liner companies have recognized the beneficial status of freight forwarders and paid certain commissions to freight forwarders. In recent years, the LCL service provided by freight forwarders, the consolidation service of LCL cargo, has established a relatively close relationship between freight forwarders and liner companies and other carriers (such as railways), but some countries have refused Pay a commission to the freight forwarder. (6) Providing LCL service With the growth of container transportation in international trade, 'consolidation' and 'LCL' services have been introduced. When providing this kind of service, the freight forwarder acts as the principal. The basic meaning of consolidation and consolidation is: to collect small pieces of goods from several consignors from one place of shipment to another destination, as a freight forwarder for the entire transport of goods to the destination. And through it, the single-ticket goods are delivered to each consignee. The freight forwarder issues a bill of lading, that is, a separate bill of lading or other similar receipt is delivered to the consignor of each shipment, and the agent at the destination port of the freight forwarder presents the bill of lading to the consignee. The consignee and consignor of LCL do not directly contact the carrier. For the carrier, the freight forwarder is the consignor, and the agent of the freight forwarder at the port of destination is the consignee. Therefore, what the carrier issues to the forwarder is a through bill of lading or a waybill. If the consignor or consignee has special requirements, the freight forwarder can also provide pick-up and delivery services at the place of shipment and destination, and provide door-to-door service. (7) Providing multimodal transport services In container multimodal transport services, freight forwarders act as the main carrier and undertake to organize door-to-door cargo transportation through multiple modes of transportation under a single contract. It can negotiate and sign contracts with other carriers or other service providers separately as a party. However, these distribution contracts will not affect the execution of the multimodal transport contract, that is, they will not affect the consignor’s obligations and his responsibility for the damage and page loss during the multimodal transport process.
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